Contact us

Questions or comments? Get in touch and we'll be happy to help.

FAQs

How long will it take to get my package?

Most orders are received in 4-7 weeks from order to delivery. Add a few days for custom orders. 

We offer a variety of shipping methods (including but not limited to the following)

  • Global Postal Transportation(EMS)
  • Standard commercial express (UPS, FedEx,USPS DHL, etc)
  • The third-party freight forwarding company (commercial courier company partner) transports to the destination

Do You Charge sales Tax?

One of the best things about buying through Metavaya is that we do not have to charge sales tax. Themazay is not responsible for individual country sales tax reporting laws pertaining to online purchases, so we encourage you to check your country´s regulations before you shop.